Case Study
A complete Shopify redesign that turned a powerful brand story into a conversion-optimised customer journey - increasing the conversion rate by 8% even as total sessions fell by 41%. Following the redesign, the store achieved a 2.29% conversion rate-an 8% relative improvement compared with the previous period.
2.29%
Increase in conversion rate
+8%
Relative conversion-rate improvement
6.21%
Sessions resulting in an add to cart
4.27%
Sessions reaching checkout
2,710
Completed checkouts during the measured period
About the Brand
The homepage needed to establish the brand’s identity immediately while giving visitors a clear route into the shopping experience.
We introduced a more structured hierarchy around:
The current homepage introduces the offer with "Faith-Inspired Fine Jewelry From \$59," followed by free shipping, returns and sizing reassurance. It then connects visitors with the brand story, featured jewelry, and community.
Curvat offers multiple collections with different designs and meanings. The shopping experience needed to help visitors understand these differences rather than presenting one undifferentiated product catalogue.
We created dedicated pathways for:
Each collection was given a distinct positioning, emotional message and visual identity.
For example, Verona focuses on the original signature curve and everyday elegance, while Asciane presents more distinctive, freeform designs. Split-Is emphasizes faith and purposeful design.
Why this mattered:
Customers could browse by meaning and personal style—not simply by product type.
The main collection experience was designed to answer important questions before customers selected an individual product.
We incorporated:
The page now explains the differences between the collections and supports the purchase with quality, customization, customer-review and gifting information.
The product pages needed to suit both the physical jewelry and its emotional meaning.
We structured the pages around:
Products can be offered in different materials and finishes, including sterling silver, gold vermeil and solid gold, which makes variant clarity especially important.
Why this mattered:
Shoppers could more easily understand what they were purchasing, select the right option and move toward checkout with greater confidence.
Curvat's founder story is a central part of the product's perceived value.
We created a dedicated experience that explains:
The story page also establishes credibility by highlighting the founder's nearly 25 years in the jewelry industry and Graduate Gemologist background.
Why this mattered:
The jewelry became more than an accessory. It became a meaningful symbol customers could connect with personally.
We designed the store to feel like more than a transactional jewelry website.
The Curvat Community page and supporting sections invite customers to connect with the brand, share their stories and celebrate the meaning behind the jewelry.
Why this mattered:
Community-led storytelling solved an emotional lack and gave customers another reason to identify with the brand.
Custom jewelry requires a different buying journey from ready-to-purchase products.
We created a dedicated custom-design pathway to separate this higher-consideration service from the main catalogue and make it easier for interested customers to begin a conversation.
Why this mattered:
Visitors interested in personalized pieces received a clear next step without creating friction for regular shoppers.
The cart and checkout experiences were designed to reduce uncertainty at the final stage of the purchase.
The journey included:
The store communicates free shipping on qualifying orders and supports major payment methods including Apple Pay, Google Pay, PayPal, Shop Pay and leading card providers.
Why this mattered:
Customers could proceed without being distracted by unnecessary content or surprised by unclear purchasing conditions.
The Problems
Visual Comparison
We design, test, and optimize funnels to turn traffic into consistent revenue.
We studied Curvati's story, product collections, audience, price points, purchase motivations and likely objections.
We mapped the complete experience from initial discovery to completed checkout.
We organized the navigation, collections, brand pages, community content and custom-design pathway.
Every major page was designed to balance premium aesthetics, emotional storytelling and conversion usability.
We implemented the complete experience across:
The store was tested for responsive behavior, product-selection usability, navigation, cart functionality and checkout continuity.
We reviewed the Shopify funnel after launch and compared conversion performance against the previous equivalent period.
We design, test, and optimize funnels to turn traffic into consistent revenue.
We studied Curvati's story, product collections, audience, price points, purchase motivations and likely objections.
We mapped the complete experience from initial discovery to completed checkout.
We organized the navigation, collections, brand pages, community content and custom-design pathway.
Every major page was designed to balance premium aesthetics, emotional storytelling and conversion usability.
We implemented the complete experience across:
The store was tested for responsive behavior, product-selection usability, navigation, cart functionality and checkout continuity.
We reviewed the Shopify funnel after launch and compared conversion performance against the previous equivalent period.
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